Job Description
Service Advisor - Audi Hull\n\nLocation: Hull\n\nSalary: Competitive plus bonus\n\nAt JCT600, our Service Advisors are essential to delivering an efficient and professional aftersales experience. You’ll be the trusted point of contact for customers throughout their vehicle servicing journey, ensuring clear communication and smooth coordination between customers and the workshop team. \n\nYour role is key to building long-lasting customer relationships by managing expectations and delivering excellent service every step of the way. \n\nAs a service advisor your day-to-day will include: \n\nScheduling and managing vehicle service appointments and repairs.\nAdvising customers on necessary maintenance and repair work clearly and accurately.\nCoordinating with workshop technicians to monitor job progress and completion.\nEnsuring all service documentation and systems are up to date and compliant.\n\nWhat we’re looking for in a service advisor:\n\nPrevious experience in a service advisor or automotive customer support role. |(preferable)\nStrong communication and organisational skills.\nAbility to multitask and manage workload efficiently in a busy environment.\n\nWhat we offer: \n\nComprehensive package + bonus\nAnnual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years)\nFamily support: Enhanced paid maternity and paternity leave\nWellbeing & protection: Life assurance, pension, enhanced sickness cover\nTraining & development: From foundation to advanced levels through brand partner training and best-in-class leadership development.\nColleague car purchase scheme & servicing discounts\nCycle-to-work and discounted gym schemes\nReferral scheme up to £1,000\nFlexible working \n\nRead more about our \n\nWhy JCT600? \n\nWe’ve spent over 75 years building a business that values its people and their careers\nWe pride ourselves on being rated highly by colleagues for engagement and inclusivity\nOur commitment to your growth is reflected in our “” philosophy and seven colleague commitments\n\nHow to Apply \n\nAt JCT600, you’re always a name, never a number.
Ready to drive your career forward? \n\nClick “Apply Now” and upload your CV. \n\nLooking for future roles? Submit your CV directly and join our talent pool. \n\nInclusivity & Diversity \n\nJCT600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. \n\nAs part of our commitment to being an inclusive business, we're proud to be a Disability Confident employer.\n\nWe try our hardest to make JCT600 feel like a home from home for all of our colleagues.
To us, that’s a place where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve
